Legal
Refund Policy
Last updated: October 26, 2026
1. 30-Day Refund Window
You may request a refund within 30 days from the date your order is received. Requests made after this window cannot be accepted.
2. Eligibility for Refund
Products are eligible for return whether opened or unopened, within the 30-day window above. Please contact us before returning any item so we can provide return instructions.
3. How to Start a Return
Contact our support team by phone or email with your order details to begin the return process.
4. Step-by-Step Return Process
Step 1: Contact support at the phone or email below within 30 days of receiving your order. Step 2: Our team will confirm your return and provide the return address. Step 3: Package the item securely and ship it to the address provided. Step 4: Once your return is received and inspected, your refund will be processed to your original payment method. See Refund Processing Time below for timing.
5. Return Address
Returns should be sent to: DelvicoFirmPlanApproach, 4711 34th St. N. Suite F, St. Petersburg, FL 33714. This is the same address shown on our Fulfillment Address page.
6. Refund Processing Time
Once we receive and inspect the returned product, we process the refund within 5 business days. After the refund is processed, the credit appears on the cardholder's original payment method within 5 to 10 business days, depending on the card issuer or bank. We send a confirmation email when the refund is processed.
7. Non-Refundable Circumstances
Refund requests submitted after the 30-day window, or for items not returned per these instructions, may not be eligible for a refund.
8. Contact Us
Questions about this Refund Policy can be directed to Rese Gig LLC at (855) 811-0079 or [email protected].